Banfield/PetSmart “unethical medical and business practices”?

"Treating Your Pets Like Family?"

A recent lawsuit filed by a disgruntled veterinarian launches some pretty serious accusations against Banfield such as “unethical medical and business practices that endangered the well-being of patients and gouged their owners”.

Banfield uses a “performance based incentive” or “commission” to pay their veterinary employees, I have often wondered how this practice effects patient treatment, diagnosis and outcomes.  Personally I avoid all corporate owned veterinary hospitals and prefer private practices.

While these statements of “unethical medicine” are only accusations at this point the 28 page complaint outlines some very specific cases as examples, which are more than concerning.  A well written report of the case is reported over at VIN.

I found it curious that  The Oregon State Veterinary Medical Examining Board could not comment on these complaints and has no jurisdiction because the board licenses individual veterinarians, not medical facilities.

So, who is policing Banfield ? to what standards are they held to ?

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